We proudly offer a guarantee that purchases from LEMIZ online or one of our authorized retailers meets our high standard of quality.

This guarantee is a two-year repair policy for the structural function of our bags under normal wear and anything that may be the result of a manufacturing defect. Cosmetic issues are not covered under our repair policy, and normal wear and tear issues may not be covered.

Third party purchases abide by the manufacturer's guarantee, if applicable. Proof of purchase is required.

To initiate your repair online please email hello@lemiz.com. Our team will review the issue and get back to you asap!