We offer UPS delivery for all orders. While we’d like to promise fast delivery, unfortunately, we can’t control any unexpected delays during the transit process. For all missing mail, we will work to resolve it with UPS, which can take up to two weeks. 

Orders placed before 12:00 pm (EST) will be dispatched within 3-5 business days. You will receive an email confirmation once the order has been shipped. Please note, processing times do not include weekends or U.S. federal holidays. Processing time is subject to change and may be longer during launches and sales.

Shipment times are from the processed date

UPS Ground (within the US): 2-7 business days

UPS Next Day Air (within the US): 1 business day

If you are unable to locate your delivery, please reach out to us within 7 days from the delivered date on your tracking so we can open a UPS investigation. If not within the 7 day window, unfortunately we will be unable to assist further.

Rates are calculated at checkout for international orders. Additional fees for customs and taxes will be at the responsibility of the customer.

Please allow 2-5 business days for your order to process. Shipment times are from processed date. Express shipping times are generally 10+ business days, while Standard Shipping is on average a 3-4 business week arrival date, sometimes longer depending on customs. Please check tracking once shipped.

LEMIZ is not responsible for any shipping deliveries that may be affected by carrier delays, customs, natural occurrences, or transfers from our main service provider to the local carrier in your country. If a package is undeliverable, the customer is responsible for the arrival of the return back to the sender. Please email us with the return status, including location, date, and time of arrival.